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A Simple Guide To Driving Customer Loyalty Through Freight Management

The Four Major Demands of All Customers

Freight management plays a large role in customer experience, and as you probably know, customer satisfaction is more important than ever. Some companies and e-retailers dedicate their entire business plan to the customer experience. End consumers are now demanding such a high level of service that the whole supply chain environment is changing to accommodate them. The customer is and always will be a priority, but now customers of B2C and B2B businesses are demanding very similar things.